Frequently Asked Questions
There are no stupid questions, just stupid people asking them. That’s why it’s good to take a gander at our FAQs.
Then, if you still have a question (or simply want to profess your love), contact us. We read all of the questions, comments, and concerns that come our way and respond as soon as humanely possible.
How can I find your beer near me?
At the stroke of midnight, look east. The sounds of the night will cease, the wind will shift, and then it will all become clear. Or, you can enter your zip code in our Beer Finder.
I want to see where the magic happens. Do you offer brewery tours?
You betcha. We offer public tours on Thursdays, Fridays, and Saturdays. Availability is based on a first come, first serve basis on the day-of each tour. Click here for more information on our tours.
Can I just come hang out in the taproom at the brewery?
Nope. Since we are a manufacturer, we cannot operate like your neighborhood pub. But tours of our brewery do include 6 samples of our beer. For more information on tours, click here.
Do you serve food at the brewery?
Again, another nope. We are a production brewery, not a brewpub, which means we cannot have any kind of restaurant on our premises. If you’re coming for a tour, ask any of our tour guides for their recommendations on the kickass restaurants, with excellent craft beer menus, Frederick has to offer.
So aside from tours of the brewery, do you do any events?
You bet your ass we do. From summer concerts with 1,500 of our closest friends to intimate beer releases in our taproom, we host a slew of events throughout the year. For the latest and greatest, head over to our Events Calendar.
How can I tell when my beer was produced?
At Flying Dog, we use a modified Julian calendar to date most of our beers. If you look in the lower right corner of the label you will find a code that reads something like 123A12. Here is what this means:
- The first three numbers are the day of the year that the beer will be out of date.
- The middle letter is a code we use internally to keep track of what batch of beer we’re on.
- And the last two numbers are the year.
If we decipher the code above, it translates to the 123rd day of 2012, aka May 2, 2012.
That date indicates when your beer is no longer considered fresh, which, for most of our beers, is 140 days from the bottling date.
The exceptions to this are beers that are vintage dated and have codes like VINT11EE. These are bigger beers that – if stored in proper conditions – can be aged for several years.
My beer doesn’t taste like I expected. What should I do?
If you are not satisfied with one of our beers, we want to know about it. Go to our Contact Us page [LINK], complete the form, and include:
- When and where (city, state, and store name) you purchased the beer
- The date code (explained above)
- What it tasted like
We test each and every batch of beer that leaves the brewery, so providing that information will allow our QA team to immediately identify the batch the beer you purchased came from.
I want to work for Flying Dog. How can I make this happen?
Take a look at our Jobs page to see if we have openings in your area of expertise. If so, send your cover letter, resume, and 10,000-word essay on how you live the gospel of Gonzo to email@example.com. (Kidding on that essay part.)
I’m considering a career in brewing. How should I go about this?
First, take as many brewery tours as possible so you can ask questions and understand if brewing is something that you definitely want to pursue. Most brewmasters and head brewers get some kind of formal training, so look into applying and enrolling in a brewing school or at an actual brewery itself. If you are interested in applying here at Flying Dog, please email your resume to firstname.lastname@example.org or stop by the brewery in Frederick, MD to fill out an application.